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Frequently Asked Questions

What is 'custom made'?
Custom Made is something made according to the specifications of the buyer. With a custom-made product you have a clear edge on the today's market, a market which is saturated with mass-produced items. There really is no substitute for a custom made item.

Can Studio Spoon arrange a custom made product for our company?
Yes, that is possible. There are many other products we have organized in the past, perhaps more or less similar to your requirements. Contact us and we can review the possibilities.

What kind of products can be ordered?
We are specialised in toys, but we have a wide experience in many type of products. For example souvenirs, educational products, relation gifts and game accessories. The options are numerous and

Our company wants a very specific product, what kind of possibilities do you offer?
Yes, that is possible. There are many other products we have organised in the past, perhaps more or less similar to your requirements. Contact us and we can review the possibilities.

How about minimum order quantity or value?
The minimum quantity or value we have for custom made items, largely depends on the type of product and your requirements. Send us an inquiry and we will get back to you within a few days.

Do you take on design assignments?
Yes we do, we have done this several times in the past. Some of our clients have their own production capabilities but lack a creative department. We helped them out with new designs.

Do you have a retail store?
No, we don't. We spend all of our time on designing and project-managing.

Where can we buy a Wezen or one of the Cheekeyes?
If you are looking for the Wezens or the Cheekeyes to buy, look at www.wezens.com or www.cheekeyes.com for a shop near your location.

We like to explore distributing possibilities, what are your thoughts on that?
We are always on the lookout for partners across the globe. Send us your inquiry about distribution and we will get back to you within a few days.

I like a custom made product I have seen at your booth, can my company order it as well?
With most custom made products we have arranged in the past, the rights of these products lies with the company for whom we arrange that particular product. Send us an inquiry and we will forward it to the company for whom we have arranged that product you're interested in.

Where are your custom made products and your own brands produced?
We can choose from a wide variety of manufacturers throughout the world, depending on the type of product and specification. We have contacts here in The Netherlands, but also in Vietnam, Thailand, Sri Lanka, China and others. Our own brands, the Wezens and the Cheekeyes, are produced in Asia.

How do we know for sure child labor isn't used?
All of the manufacturers have been personally visited by us or have been audited by independent organizations. We do not tolerate child labour or any other kind of abuse of people, and we will terminate any relationship with a manufacturer who doesn't comply to our standards on this subject.

How about product safety?
We take product safety very serious. A product on its own is harmless, but this will change when handled by humans. Especially when it concerns toys, whether they are custom made or of our own product line, we keep product safety on top of our list. As we deal a lot with wood, the majority of our customers prefer their wooden custom made products to be painted. We demand from all of our suppliers to be able to supply us with copies of ASTM and EN test reports for their paints.

Another question?
Send us your question and we will reply to you soon.